Have You Been Subjected to Rude Conduct by CBP When Seeking Entry into the U.S.? If So, Let Us Know!
The immigration bar has received several reports about foreign nationals who have been exposed to unprofessional, intimidating, and demeaning conduct by CBP officers during the inspection and admissions process. If you have been subject to disparaging, intimidating, or unprofessional remarks during the inspection process by a CBP officer, you can either report this to your immigration attorney or to CBP directly. In general, to report CBP misconduct, contact the appropriate CBP Professionalism Service Manager, a supervisor at the port of entry, the Port Director, or Field Office Director. In addition, you can file an online complaint with CBP directly at the CBP Information Center.